We can always we hear that in the group it is better, more cheerfully, easier. You can count on help and support. Is it the same in case of associated garages ? Or is it just about the reputation and prestige of chain organizer?

After the accession to the European Union, when there were initially hundreds of thousands of foreign cars per year getting to Polish market, the demand for repair services increased significantly, and also older fleet of cars had its part in this. It is known that not everyone can afford to visit only authorized service stations, whereas quality of independent garages, especially those small ones, sometimes left much to be desired. However, repair garage chain allows combining standards and garage equipment of OE garages with affordable price for the services.

Quality and standard count

Garages operating on Polish market work on a similar basis. In the first place always standard of the service and quality of the service are emphasized. there are, however, many other things, which in fact, as customers, we cannot see, and which affect the fact that we are visiting this, and not other garage or chain. (...)

- Garage chains concentrated around Inter Cars SA is the association of independent garages, in which the name of the company and the name of the owner are on the first place - explains Marta Ciesielska, deputy manager of own chains, garage chains and Key Customer service of Inter Cars SA. - The concept of the chain is perfect combination of benefits of being an independent garage (e.g. diversity of products) and high level of service. Polish chain is made of independent garages, car services, which understand the need of adapting their offer to increasing expectations of customers, growing competition, think about work based on state-of-the-art forms management.

source: Auto Expert
01-06-2014
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