Mission, strategy, vision

What company we want to be?

 

Our vision

We, INTER CARS, create a friendly, sustainable, and efficient environment around the workshop to ensure fast and competent service for safe mobility.

 

We want to implement the assumptions contained in the vision by:

 

• expanding the distribution network;
• expanding the range of products and offered services
• introducing technical and organizational innovations aimed at providing customers with products of the highest quality;
• improving business processes taking into account sustainability aspects;
• shaping a positive image of the company in external contacts;
• optimization of customer service time;
• improvement of managers;
• improvement of the Quality Management System in order to meet the requirements and expectations of the client.

 

Our mission

To deliver opportunities and the best quality of goods and services to professionals who take care about vehicles moving the world.

 

Our strategy

Inter Cars uses its scale of operations and at the same time is organized in smaller, specialized business segments, in this way it operates agilely and flexibly, being able to compete with smaller companies. The overriding strategic goal of Inter Cars SA is to build value for shareholders through optimal use of available intellectual and material resources and the implementation of development programs in areas related to the company's services.

 

The strategic goal is to remain the best company in distribution around mobility in Europe. Our goal is also to be the most profitable and the biggest on every market we are operating in every segment. The goal is also to stay on this position for decades.

 

The development strategy of the Inter Cars Group is therefore based on several essential elements:

• Assortment development. Inter Cars already offers the widest range of car parts in Europe. However, focusing on the constant development of the assortment, the company constantly introduces new and develops existing assortment lines and adapts them to the market expectations in terms of part quality, prices and technical support from part manufacturers.
• Development of the distribution network in Poland and abroad. Inter Cars already has 671 branches, including 244 branches in the country. The company provides organizational and logistic knowledge, capital, IT systems, full assortment and its availability, as well as the trademark. The strategic goal is the continuous development of the distribution network built so far and so effectively.
• Logistics. Another element of building Inter Cars' competitive advantage is the continuous improvement of the supply chain and logistics services. As part of Inter Cars, there is a specially dedicated company ILS sp. z o.o. (ILS), which acts as a specialized logistics entity. Its task is to organize the flow of goods from producers to the subsidiaries of Inter Cars
• Development of affiliate programs. Partner programs add value to the product offering, such as workshop equipment programs, training, technical service, development of IT systems to support sales and the continuous development of the MotoIntegrator Partner workshop network (Q-Service Castrol, Networks of parts manufacturers such as Bosch Car Service, Premio) and Q-Service Truck.
• Development of innovative customer tools and fleet program. Motointegrator is a platform that helps drivers find a solution to a car problem in a professional workshop, recommended by Inter Cars. We search for and improve working methods in workshops and provide a full service of tools for diagnostics and repairs as well as for vehicle maintenance.