Mission, strategy, vision

What company we want to be?

Our vision

• We are a stable, ambitious and innovative company and we remember the importance of building customer loyalty, long-term relationships with our partners and optimizing existing processes.
• We develop core-business in the field of product offerings, logistics of distribution networks based on unique knowledge, in these areas. We care about responsible business development in accordance with the motto "Sustainable automotive, for people and climate".
• We focus on ensuring the safe and long-lasting use of cars, giving widespread and competitive access to high quality car parts, professional knowledge and modern tools.
• OWe invest in sustainability, supporting our suppliers, business partners and customers in green transformation and reducing the carbon footprint of our operations.
• By developing the market for remanufactured and used car parts, and cooperation with garages on responsible waste management, we are consistently moving towards a circular economy.
• We build an environment of motivated people, employees-friendly companies, business partners, where people are engaged and care about the company as their own. We want to be a company that employees recommend and want to work for.
• Our stakeholders see the company as profitable and growing faster than the competition. We are the market leader in Europe for IAM (Independent Parts Market) in Europe.

We want to implement the assumptions contained in the vision by:

• expanding the distribution network in the country and abroad;
• expanding the range of products and offered services, also about remanufectured ans used products;
• introducing technical and organizational innovations aimed at providing customers with products of the highest quality;
• improving business processes taking into account ESG aspects;
• shaping a positive image of the company in external contacts;
• optimization of customer service time
• continuous improvement of managers;
• continuous improvement of the Quality Management System in order to meet the requirements and expectations of the client.

Our mission

• Our customers see us as a leader in every segment in every market that is customer-friendly (pro-client) regardless of their size or specializations.
• We invest in development to provide innovative and comprehensive solutions for workshops and drivers. We offer safe and predictable cooperation for joint development..
• We are a guide leading customers through the process of dynamic changes in the IAM market, in particular when zero-emission vehicles come into force.

 Our values

Our strategy

Inter Cars uses its scale of operations and at the same time is organized in smaller, specialized business segments, in this way it operates agilely and flexibly, being able to compete with smaller companies. The overriding strategic goal of Inter Cars SA is to build value for shareholders through optimal use of available intellectual and material resources and the implementation of development programs in areas related to the company's services.

The strategic goal is to remain the best company in distribution around mobility in Europe. Our goal is also to be the most profitable and the biggest on every market we are operating in every segment. The goal is also to stay on this position for decades.

The development strategy of the Inter Cars Group is therefore based on several essential elements:

• Assortment development. Inter Cars already offers the widest range of car parts in Europe. However, focusing on the constant development of the assortment, the company constantly introduces new and develops existing assortment lines and adapts them to the market expectations in terms of part quality, prices and technical support from part manufacturers.
• Development of the distribution network in Poland and abroad. Inter Cars already has 577 branches, including 248 branches in the country. The company provides organizational and logistic knowledge, capital, IT systems, full assortment and its availability, as well as the trademark. The strategic goal is the continuous development of the distribution network built so far and so effectively.
• Logistics. Another element of building Inter Cars' competitive advantage is the continuous improvement of the supply chain and logistics services. As part of Inter Cars, there is a specially dedicated company ILS sp. z o.o. (ILS), which acts as a specialized logistics entity. Its task is to organize the flow of goods from producers to the subsidiaries of Inter Cars.
• Development of affiliate programs. Partner programs add value to the product offering, such as workshop equipment programs, training, technical service, development of IT systems to support sales and the continuous development of the MotoIntegrator Partner workshop network (Q-Service Castrol, Networks of parts manufacturers such as Bosch Car Service, Premio) and Q-Service Truck.
• Development of Motointegrator.pl and fleet program. Motointegrator is a platform that helps drivers find a solution to a car problem in a professional workshop, recommended by Inter Cars. The priority is the development of the sales of parts with a service (s-commerce) pillar. The aim is to constantly increase the sales volume for both the retail customer and the customer with the car fleet of the service he needs and direct him to the workshop recommended by Inter Cars.

We will achieve our strategy if:

• We want each employee to be involved and look at their area of responsibility through the eyes of the owner, taking care of the effects and reasonableness of the actions taken and always looking for the best solution taking into account the point of view of all stakeholders inside and outside the Organization.
• We want to constantly learn and develop, and that's why we give ourselves constructive feedback. We accept making mistakes in exchange for learning from them. We have an openness to sharing information, they know as widely as possible inside and how it is possible. We care about the clarity of the messages transmitted.
• We look for innovative solutions, products, approaches and flexibly adjust processes to achieve goals.li>
• We value our diversity, and we use all the potential associated with it: multiculturalism, different experience, different life expectancy, different characters and passions, building teams, implementing changes and designing new solutions.